Credit where credit is due. Never used them until I bought a Groupon recently for 3 months for £10. Wasn’t too sure how to redeem my voucher and logged on their website.
Signed up using the wrong address and spoke to someone on Livechat. Unlike O2, they didn’t seem to have 50 chat’s going at once. They listened, understood and resolved my issue in minutes.
When I realised my account said I only had 30 days instead of 90 days free, I sent them an email. I had a reply within 2 hours and problem sorted.
Major kudos to LoveFilm.